AI / SALES / CRM
AI sales automation: less manual work and faster enquiry handling
We connect the website, Bitrix24, messengers and internal processes into a manageable system with a defined outcome.
From RUB 180,000 · from 4 weeks. We start with a process map and control metrics so that automation supports sales through a clearly defined process.
BUSINESS TASKS
Reduce losses between enquiry and sale
We find manual operations, data gaps and points where customers receive no response.
- Sales responds too slowly
- AI analyses an enquiry and prepares the next step
- Leads get lost between channels
- We bring forms, messengers and telephony into CRM
- There is no shared knowledge base
- We create a verifiable source of answers and procedures
- Management lacks an overview
- We configure statuses, SLAs and process analytics
OUTCOME
What will work after implementation
We hand over a measurable process with owners, an action log and manual control.
- 01 — Incoming flow
- Forms, email, Telegram, telephony and APIs
- 02 — AI qualification
- Topic, priority, customer data and suggested reply
- 03 — CRM and tasks
- Owner, SLA, notifications and next step
- 04 — Analytics
- Conversion, response speed, loss reasons and economics
EXPERIENCE AND EVIDENCE
Connecting marketing, development and real operations
For more than 10 years, we have developed our own and client digital projects: websites, catalogues, advertising, CRM and automation.
We will demonstrate the architecture through a clear scenario and distinguish confirmed results, hypotheses and limitations.
- Metallkorp
- B2B demand, website and enquiry processing
- Profkostum
- Catalogue, product data and e-commerce processes
QUESTIONS BEFORE LAUNCH
Define boundaries and oversight before starting
Scope, cost and timing depend on channels, CRM, data quality and security requirements.
- Will AI replace salespeople?
- No. It reduces routine work and prepares actions, while critical decisions remain under human control.
- Can you connect Bitrix24?
- Yes, after reviewing entities, automation rules, permissions and existing integrations.
- What happens to personal data?
- We define the permitted environment, access permissions, logs and data-transfer rules.
- Can we begin with one process?
- Yes. We pilot the bottleneck and scale only after measuring the result.
PROJECT ESTIMATE
Get an automation map and first-phase estimate
Describe your enquiry channels, CRM and most expensive manual operation. We will respond with questions, risks and a pilot option.