What Bitrix24 can help you organise
CRM records, deals and sales pipelines; tasks and collaboration; customer communications; automation and reporting. Specific features depend on the portal’s region, plan, applications and configuration.
What we implement
- Pipelines and records: stages, fields, access permissions and staff tasks, with a clear exit condition for each stage.
- Enquiry sources: website forms, email and agreed communication channels, including contacts, source data and ownership.
- Automation: reminders, task creation and CRM event actions, checked against your plan’s capabilities.
- Data migration: field mapping, duplicate rules and a small test import before moving the full dataset.
- Integrations: website, telephony and external services. 1C and other exchanges depend on their versions, APIs and licences.
- Handover: staff training, practical instructions and a separately agreed support arrangement.
How implementation works
- Review where enquiries arrive, who handles them and where the next action gets lost. Check the current portal and plan.
- Agree on pipelines, fields, integrations, roles and a fixed first-stage scope.
- Run a test enquiry from its source through to a deal. Check ownership, tasks, automation and data visibility.
- Train staff and hand over the documented configuration.
If you already have a portal
We can review and support the existing system. Integrator access, partner support chat and licence affiliation may require different transfer steps. We agree on access and handover with the portal administrator, document the current state and define recovery before making changes.
Choosing a plan
Russian portal plans in the existing site comparison are Free, Basic, Standard, Professional and Enterprise. That comparison is a regional reference, not a worldwide price list. For an English-speaking team, we first check portal region, staff count, required features and the appropriate vendor terms. We do not convert Russian promotions into international offers.
Common questions
Can you improve an existing Bitrix24?
Yes. We review the configuration, plan and integrations, then agree on changes and tests.
What does implementation cost?
It depends on pipelines, users, enquiry sources, automation and integrations. The proposal defines the first stage and its price.
Do I need a paid plan?
Only if the required capabilities need one. We check limitations before configuration.
What will be handed over?
The agreed CRM settings, tested enquiry scenarios, instructions and training, accepted against predefined checks.
Official partnerships
SignM has been a 1C-Bitrix Business Partner for Site Management since 21 October 2026. Our Bitrix24 partnership was confirmed separately on 5 October 2026. Partner ID: 29278478.
The company partnership confirms our participation in these programmes. It is not a claim to Gold status or an individual developer certification.