1C-BITRIX / SUPPORT
1C-Bitrix website support
We provide controlled maintenance: backups, diagnosis, tasks, updates and a clear SLA.
From RUB 1,500 for a clearly defined small task. We start with a small, verifiable phase, so you can evaluate the result without committing to a large project upfront.
- First step
- From RUB 1,500 for a clearly defined small task
- Focus
- One task and a measurable result
- Control
- Stages, acceptance criteria and the option to stop
- Ownership
- Settings, data and documentation remain yours
1C-BITRIX / SUPPORT / TASKS
The tasks we address
We establish what currently gets in the way and which changes are needed first.
- Tasks accumulate without priorities
- We establish a queue, severity levels and response times
- Changes break related functions
- We work through a copy, tests and a rollback plan
- It is unclear what you pay for
- We record scope, estimate and outcome for every task
- Errors recur
- We keep a log of causes and technical decisions
1C-BITRIX / SUPPORT / OUTCOME
What the work includes
We agree the scope and outcome of every stage before the project starts.
- Review
- Assess the system and risks
- Stabilisation
- Critical errors and backups
- Development
- Planned improvements in short iterations
- Control
- Reporting, SLA and recommendations
1C-BITRIX / SUPPORT / PILOT
Where we start
The first phase produces a concrete deliverable you can verify and use even if the project goes no further.
From RUB 1,500 for a clearly defined small task. Before starting, we define inputs, scope, acceptance criteria and a safe rollback point.
- Agree inputs
- Before work, agree data, constraints and expected results
- Show a deliverable
- The first phase produces a diagram, prototype or verifiable configuration
- Make a decision
- The result informs whether to scale, change approach or stop
- Hand over control
- We document the logic and keep the system editable in Bitrix
1C-BITRIX / SUPPORT / EVIDENCE
Experience and projects
Backup, rollback and SLA packages
We show architecture, constraints and completed work without invented reviews. For this service, the reference deliverable is a backup, rollback plan and SLA packages.
- Metallkorp
- B2B demand generation, website and enquiry processing
- Profkostum
- Catalogue, product data and e-commerce
1C-BITRIX / SUPPORT / BEFORE STARTING
Questions before work begins
Conditions that affect scope, timing and cost.
- Do you edit the Bitrix core?
- No. We keep customisations in local and use native mechanisms to preserve updateability.
- Is a backup required?
- Yes. Before changes, we define a recovery point and rollback scenario.
- Can you work on a live website?
- Yes, through a copy or small verified releases with an explicit scope.
- Who can change content?
- Editors manage entities and blocks in SignM without editing templates.
1C-BITRIX / SUPPORT / ENQUIRY
Let’s discuss your task
Describe the task and share a link to the website or system. We will clarify the details and propose a work plan.
- A relevant reply
- No automated mailing list or intrusive calls
- First deliverable
- Backup, rollback and SLA packages
- You retain control
- Scope, timing and acceptance criteria are agreed before payment