AI inside a controlled process
For sales and support teams handling repetitive enquiries, manual qualification and missed response commitments. We define what the assistant can do, which knowledge it can use, when it must escalate and which decisions need a human.
Scope
- Classifying enquiries.
- A verifiable knowledge base.
- Draft responses and tasks.
- CRM integration.
- Logs and human review.
Deliverables
- A map of scenarios and AI boundaries.
- Knowledge base.
- CRM integration.
- Human approval checkpoints and an activity log.
- Quality measures and acceptance checks.
Inputs can include CRM records, forms, a knowledge base and approved APIs. The intended result is a classified enquiry handed to a person with an explainable next action.
From RUB 180,000; from four weeks.