TELEGRAM / CRM
A Telegram interface for CRM
We build a Telegram bot for enquiries, notifications and work actions, with roles and a CRM connection.
A simple bot starts at RUB 5,000. We start with a small, verifiable stage: you can assess the work before committing to a large project.
- First step
- A simple bot starts at RUB 5,000
- Focus
- One task and a measurable result
- Control
- Stages, acceptance criteria and the option to stop
- Ownership
- You retain the settings, data and documentation
TELEGRAM / CRM / TASKS
The tasks we address
We establish what currently gets in the way and which changes are needed first.
- Messages never become tasks
- We create a structured enquiry workflow
- Employees see data they do not need
- We separate roles and permissions
- The bot works independently of CRM
- We connect the customer, deal and owner
- Errors receive no response
- We log events and notify an administrator
TELEGRAM / CRM / DELIVERABLES
What the work includes
We agree the scope and outcome of every stage before the project starts.
- Workflow
- Commands, states and exceptions
- Interface
- Buttons, forms and clear replies
- Integration
- CRM, APIs and notifications
- Launch
- Permissions, a log and instructions
TELEGRAM / CRM / PILOT
Where we start
The first phase produces a concrete deliverable you can verify and use even if the project goes no further.
A simple bot starts at RUB 5,000. Before starting, we agree on the input data, boundaries, acceptance criteria and a safe rollback point.
- Agree inputs
- Before work, agree data, constraints and expected results
- Show a deliverable
- The first phase produces a diagram, prototype or verifiable configuration
- Make a decision
- The result informs whether to scale, change approach or stop
- Hand over control
- We document the logic and keep the system editable in Bitrix
TELEGRAM / CRM / EVIDENCE
Experience and projects
A workflow, roles and integration
We show the architecture, limitations and work completed, without fabricated reviews. For this service, the evidence takes the form of a workflow, roles and integration.
- Metallkorp
- B2B demand generation, website and enquiry processing
- Profkostum
- Catalogue, product data and e-commerce
TELEGRAM / CRM / BEFORE WE START
Questions before work begins
Conditions that affect scope, timing and cost.
- What is needed to estimate an API integration?
- Documentation, test access, example requests and the data that must pass between systems.
- How are duplicates prevented?
- We agree an external key and idempotency before writing data.
- What if a service is unavailable?
- The request receives a status, log and controlled retry rather than being silently lost.
- Where are keys stored?
- In server-side secret storage, separate from public code and content.
TELEGRAM / CRM / ENQUIRY
Let’s discuss your task
Describe the task and share a link to the website or system. We will clarify the details and propose a work plan.
- A response to your task
- No automated mailing lists or persistent sales calls
- First deliverable
- A workflow, roles and integration
- You stay in control
- Scope, timing and acceptance criteria are agreed before payment