TELEGRAM / LEADS
A Telegram bot for customer enquiries
We collect customer details in a short conversation, pass the source and UTM parameters into CRM, and notify the person responsible.
A basic enquiry bot starts at RUB 5,000. We start with a small, verifiable stage: you can assess the work before committing to a large project.
- First step
- A basic enquiry bot starts at RUB 5,000
- Focus
- One task and a measurable result
- Control
- Stages, acceptance criteria and the option to stop
- Ownership
- You retain the settings, data and documentation
TELEGRAM / LEADS / TASKS
The tasks we address
We establish what currently gets in the way and which changes are needed first.
- Long forms reduce conversion
- We ask one question at a time
- Sales staff receive incomplete enquiries
- We validate required details
- The enquiry source is lost
- We retain tracking parameters and the entry point
- Customers do not know what happens next
- We show a confirmation and expected response time
TELEGRAM / LEADS / DELIVERABLES
What the work includes
We agree the scope and outcome of every stage before the project starts.
- Entry
- A deep link, an ad or a website button
- Conversation
- Contact details, the task and follow-up questions
- Handover
- CRM, an owner and a notification
- Control
- Status, errors and analytics
TELEGRAM / LEADS / PILOT
Where we start
The first phase produces a concrete deliverable you can verify and use even if the project goes no further.
A basic enquiry bot starts at RUB 5,000. Before starting, we agree on the input data, boundaries, acceptance criteria and a safe rollback point.
- Agree inputs
- Before work, agree data, constraints and expected results
- Show a deliverable
- The first phase produces a diagram, prototype or verifiable configuration
- Make a decision
- The result informs whether to scale, change approach or stop
- Hand over control
- We document the logic and keep the system editable in Bitrix
TELEGRAM / LEADS / EVIDENCE
Experience and projects
A form workflow, a CRM record and a delivery log
We show the architecture, limitations and work completed, without fabricated reviews. For this service, the evidence takes the form of a form workflow, a CRM record and a delivery log.
- Metallkorp
- B2B demand generation, website and enquiry processing
- Profkostum
- Catalogue, product data and e-commerce
TELEGRAM / LEADS / BEFORE WE START
Questions before work begins
Conditions that affect scope, timing and cost.
- Must we automate the whole process at once?
- No. We choose one complete journey with a meaningful manual cost.
- What happens to exceptions?
- They remain visible and reach a responsible person with context.
- How is the benefit measured?
- We compare time, errors, SLAs and cost per operation before and after the pilot.
- Can the scenario be stopped?
- Yes. We provide a manual mode, log and safe shutdown.
TELEGRAM / LEADS / ENQUIRY
Let’s discuss your task
Describe the task and share a link to the website or system. We will clarify the details and propose a work plan.
- A response to your task
- No automated mailing lists or persistent sales calls
- First deliverable
- A form workflow, a CRM record and a delivery log
- You stay in control
- Scope, timing and acceptance criteria are agreed before payment